Remote accessibility can be a game changer
Mobile-enabling BFSI workforce enables them to make best use of their time, with easy to operate hand held resources such as smartphones, tablets and other accessories. This allows for efficient remote processing, updating, documentation and reporting. The focus here shifts from headquarter-centered operations to smoothened remote operations by empowering the mobile workforce. Activities such as account management, transfers, balance enquiry, new applications entry and bill or premium payments can be done from anywhere saving time and resources.
Quick and efficient service can give an edge over the competitors
Enterprise mobility helps provide on-demand services and solutions with the use of a wide variety of applications on different types of mobile devices such as smartphones and tablets. This not only saves time and cost, but also boosts overall productivity of the enterprise. Leveraging the capabilities of smart devices and communication technology infrastructure to enhance service levels can give that edge to the enterprises taking them to an all-new level.
Global offices are becoming a reality
Enterprise mobility has the power to transcend the borders and make global office a reality. Multinational BFSI organizations can leverage this opportunity to gain the first mover advantage. Working with employees belonging to different nationalities seamlessly is possible with mobile-enabling solutions. Ability to authorize and approve applications, time and expenses, monitor and responding to various alerts, oversee daily operations, conduct verification and checking and sales force automation and CRM functions can all be carried out from anywhere, anytime.
Minimal investment can drastically improve the bottom line
There are challenges in strategizing, planning, technology and solutions deployment, however it is important to note that enterprise mobility is the future of customer service, more so for the BFSI enterprises which experience a high level customer facing functions. Mobility can be adapted in a phased manner and can be efficiently integrated with the existing systems, thereby making it cost effective. The advantages however are exponential when compared with the investment. Improved productivity and performance, faster response, reduced cost of service, reduced resource requirements are all factors that directly affect the bottom line.
A recent IDC survey suggests that 70% of organizations are currently deploying at least one other mobile application, with more than 30% of these companies deploying multiple mobile applications. In the next two years, organizations are expected to extend their mobile applications to areas such as CRM, ERP, SCM and a host of other functions.
Karya technologies is the emerging leader in mobile and enterprise solutions, with over 50,000 satisfied users in America and other parts of the world. Karya has the expertise and proven solutions in current and upcoming mobile ecosystems to successfully mobile-enable your enterprise. Karya offers custom solutions as well as ready-to deploy mobile-enabling solutions for diverse industry verticals across all standard mobile platforms.
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